Return Policy

Returns

All sales of firearms, ammunition, ammunition components, blank cartridges and clothing are FINAL, and returns, refunds or exchanges are NOT ACCEPTED. Orders shipped to a FFL and transferred are FINAL UPON SHIPMENT.

If a defect is discovered in any firearm after being transferred or any of the other products listed above you will have two options. You may contact   Foxtrot Mike Products directly and request a warranty repair or replacement or you may contact us to request a return for refund, WITHIN 30 DAYS, of the date of receipt of delivery of the purchased item.

CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO FOXTROT MIKE PRODUCTS CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ONLINE ORDER.

Foxtrot Mike Products reserves the right to dispute any bank or credit card chargebacks. Foxtrot Mike Products reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.

All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.

All other Purchases

If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to Foxtrot Mike Products WITHIN 30 DAYS of the date of receipt of delivery of the purchased item.

All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for Foxtrot Mike Products to process the request, issue a refund, or replace the item. The Customer MUST call Customer Service to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item.

If the item is not returned in resalable condition,   Foxtrot Mike Products may assess a restocking fee. If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, Foxtrot Mike Products may not process a refund or replacement for the item(s) and the package will be returned to the customer.

Repairs

Customers who send in any Foxtrot Mike Products manufactured product in for repair must also print and include a completed copy of the Return Merchandise Form. We will reply to any email with an RMA or updated information on your repair. Return Merchandise Form - link.